工作人员
Hello. Do you need any help?
Beginner · 7-9 min
Report a Lost Wallet商场服务台登记丢失的钱包
After this scene, you can ask mall staff for help, report a lost wallet, describe where you last used it and what was inside, and leave contact information.
Learning
Core dialogue
你
Hello, could you help me? I've lost my wallet.
工作人员
Where did you last use it?
你
Possibly at the restaurant on the third floor of the mall.
工作人员
What is inside the wallet?
你
There is a passport, bank cards, and some cash.
工作人员
Okay, I'll register it for you. Please leave a phone number, and we'll contact you if there is any news.
你
Okay, thank you.
工作人员
Have you asked the restaurant?
你
Yes, I asked. They said they hadn't seen it.
工作人员
Okay, we'll ask again for you. Please keep your phone reachable.
你
Okay, thank you for your help.
Key phrases
Pick a phrase and see what it means here, and how to reuse it.
Phrase Card
Phrase 1 of 6
diū丢le了
lost / has gone missing
From the dialogue
你:您好，能帮帮我吗？我的钱包丢了。
Hello, could you help me? I've lost my wallet.
Use it here
Put the missing object before 丢了.
Say it another way
- wǒ我de的shǒu手jī机diū丢le了。
I've lost my phone.
- wǒ我de的hù护zhào照diū丢le了。
I've lost my passport.
- wǒ我de的fáng房kǎ卡diū丢le了。
I've lost my room key card.
Patterns
Pick a pattern and see how it helps you say new things in the same scene.
Pattern Card
Pattern 1 of 3
My + Item + 丢了
Say which item has gone missing.
我的物品丢了
物品 = wallet, phone, passport
From dialogue
- wǒ我de的qián钱bāo包diū丢le了。
I've lost my wallet.
Try also
- wǒ我de的shǒu手jī机diū丢le了。
I've lost my phone.
- wǒ我de的hù护zhào照diū丢le了。
I've lost my passport.
Common mistakes
Small fixes that make your Chinese sound natural.
1. Use 丢了 for a missing item
Not natural
我忘了钱包。
Natural
我的钱包丢了。
Why
忘了钱包 usually means you left it behind.
2. Use 有 to list contents
Not natural
钱包里面是护照和银行卡。
Natural
钱包里面有护照和银行卡。
Why
Use 里面有 to list contents.
3. Answer 问过了吗 clearly
Not natural
没有。
Natural
问过了，他们说没有看到。
Why
A bare 没有 is ambiguous here.
4. Use 联系 for a person
Not natural
有消息我们连接您。
Natural
有消息我们联系您。
Why
联系 means contact; 连接 means connect.