Excuse me, where is the restroom?
Beginner · 5-7 min
Ask Where the Restroom Is in Chinese问洗手间在哪里
After this scene, you can politely ask where the restroom is, understand simple directions, and confirm whether you understood correctly.
Scene setup
You are inside a large shopping mall in China and need to find the restroom, but it is not visible from the area where you are standing. Restrooms in public buildings may be located down a corridor or around a corner, so a nearby person gives you a short direction instead of walking you there. You ask politely, then repeat the direction once to make sure you understood it correctly.
Core dialogue
The restroom is ahead; turn right.
Go ahead and turn right, right?
Yes, it is right over there.
Okay, thank you.
You’re welcome.
Key phrases
Pick a phrase and see what it means here, and how to reuse it.
Phrase Card
Phrase 1 of 5
qǐng请wèn问
may I ask / excuse me
From the dialogue
你:不好意思,请问洗手间在哪里?
Excuse me, where is the restroom?
Use it here
Use “请问” before a question when you ask a stranger or staff member for help.
Say it another way
- qǐng请wèn问xǐ洗shǒu手jiān间zài在nǎ哪lǐ里?
May I ask where the restroom is?
- qǐng请wèn问dì地tiě铁zhàn站zài在nǎ哪lǐ里?
May I ask where the subway station is?
- qǐng请wèn问zěn怎me么zǒu走?
May I ask how to get there?
- bù不hǎo好yì意si思,qǐng请wèn问yí一xià下。
Excuse me, may I ask something?
Patterns
Pick a pattern and see how it helps you say new things in the same scene.
Pattern Card
Pattern 1 of 3
Ask where a place is
Use this to ask where a place is in a polite way.
地点 = the place you are looking for
From dialogue
- qǐng请wèn问xǐ洗shǒu手jiān间zài在nǎ哪lǐ里?
May I ask where the restroom is?
Try also
- qǐng请wèn问chū出kǒu口zài在nǎ哪lǐ里?
May I ask where the exit is?
- qǐng请wèn问diàn电tī梯zài在nǎ哪lǐ里?
May I ask where the elevator is?
Common mistakes
Small fixes that make your Chinese sound natural.
1. Polite opening
Not natural
洗手间在哪里?
Natural
不好意思,请问洗手间在哪里?
Why
A direct question may be understood, but 不好意思,请问 makes it sound polite.
2. Asking for location
Not natural
洗手间是什么地方?
Natural
洗手间在哪里?
Why
Use 在哪里 when asking where something is. 什么地方 asks about what kind of place it is.
3. Confirming directions
Not natural
对不对吗?
Natural
对吗?
Why
When you want to confirm directions, 对吗? is short and natural.
Connected learning path